Remove ToughBook CF-W8 Hard Drive

To remove and replace the W8's hard drive:

1. Remove the battery.
2. Take out 6 screws securing the HDD cover. There are 4 screws on the bottom of the laptop(chrome), and two on top (silver). The two screws on top are above the "F7" and "PrtSc/SysRq" button.
3. Slide the HDD cover off the bottom. There should not be any need to pry it.
4. Gently slide the HDD out of the cushioned caddy.
5. Remove cable from HDD. Reverse to install.

IAS Error Reason-Code = 65

When a user attempts to connect through 802.1x running on IAS, they cannot connect. IAS eventlog reports event ID 2, Reason Code = 65, permission for the user account was denied.

Once user has been confirmed to be member of proper AD group with permission in IAS' Remote Access Policies (RAP), check user's AD account to confirm their "Dial-In" setting to be "Control access through Remote Access Policy".

Excel "File not Found" when running a Macro (*.tmp)

If a user receives an error in Excel while running a macro, and the error message is like

File Not Found c:\...\local~\temp\2\vb514.tmp

Check the user's My Documents permission. User must have modified permission for VBA to work properly.

Remove BlackBerry IT Policy

If you are decommissioning an corporate /BES based Blackberry to personal BIS use, you may need to remove the existing IT Policy. The easiest way to do this is:

1. Ensure BB has OS 4.5 or newer.
2. Connect BB computer
3. in command prompt, goto
   c:\program files\common files\research in motion\apploader
   (64 bit OS should go to c:\program files (x64)\common files\...)
   
4. run "LOADER.exe /resettofactory"

Windows 7 and KIX scripts

Logon Kix script that has worked for years stopped working under Windows 7. It goes through the routine like it worked, but in Explorer or CMD, the drive are not there. When the script is manually ran after login, the mapped drives shows up.

Turns out to be a UAC related issue. As explained in MS KB 937624, with UAC enabled, users with administrative membership are logged in with two access tokens, restricted and administrative. When the logon script runs, it runs with the administrative token. When the desktop starts, it starts with the restricted token. Because the two events were started with different access tokens, it's like two different users logged on. They can't see each others drives.

So, the fix is to enable "EnableLinkedConnections". In the registry, set it this way:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System -
EnableLinkedConnections =(dword)1

This "links" the connections made with one access token to another.

Schlage LiNK remote lock Bridge

Schlage's LiNK product appears to be a great concept. However, they are not very clear about network setup. It appears that they assume you local network is wide open for outgoing traffic. Their website does not tell you which port must be opened for the LiNK Bridge to communicate with their web site.

It appears that the only port needed is Outgoing TCP/8879.

UPDATE:
Schlage's customer support just informed me that they also need TCP/8869, 8826, and 2345 opened, as well.

Giving non-Administrators permission to change Power Settings

When you have users who would like to change their power settings to control standby and such, and they are not an administrator, you need to give them certain permissions in the Registry.

• Run Regedit.exe as an administrator
• Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Controls Folder\PowerCfg
• Right-click on the “GlobalPowerPolicy” key and choose “Permissions”.
• Click on the “Advanced” button.
• Click “Add”.
• Type INTERACTIVE and click “Check names”, then OK.
• Check the “Set value” and “Create Subkey” checkboxes in the “Allow” column, and click OK, then OK, then OK.
• Do the same thing with the “PowerPolicies” key.